413 Privacy Policy — Protecting Your Information
Your privacy is our priority. This page explains how the 413 platform collects, uses, stores, and protects your personal information as a user in Malaysia.
Effective date: 1 January 2026. This policy may be updated from time to time.
What Information Do We Collect?
When you register or use the 413 platform, we collect various types of information to ensure the service operates smoothly and securely for all users.
User Account Information
This includes your full name, date of birth, email address, phone number and login credentials. This information is required for identity verification, account management and compliance with Malaysian legal requirements.
Payment Information in Malaysian Ringgit
When you make a deposit or withdrawal, we record transaction details including the amount in Malaysian Ringgit (RM), the payment method used such as FPX or bank transfer, and the transaction timestamp. Full bank account numbers are not stored in our system — only the information necessary for verification is retained securely.
Device & Browser Information
We collect technical information such as device type, operating system, browser type and version, IP address, and language settings. This helps us optimise the platform experience across various devices, including the Android and iOS phones commonly used by users in Malaysia.
Platform Usage Data
We record usage patterns such as pages visited, games played, session duration and in-platform actions. This data is used to improve the user experience and detect any unusual activity.
How Is This Information Used?
All information collected by 413 is used for specific, legitimate purposes. We do not use user data for anything unrelated to the operation of the platform.
- Account Management: Verifying user identity, processing registrations and logins, and managing account settings and security.
- Transaction Processing: Processing deposits and withdrawals in RM, verifying payments and maintaining required transaction records.
- Customer Support: Responding to enquiries, resolving technical issues, and providing assistance related to your account or transactions.
- Platform Security: Detecting and preventing fraud, unauthorised access, and activities that violate 413's terms of use.
- Service Improvement: Analysing aggregated usage data to improve platform features, speed and the overall user experience.
- Legal Compliance: To meet reporting and compliance requirements mandated by applicable laws and regulations in Malaysia.
Cookies & Browser Activity Tracking
The 413 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your preferences such as language and display settings, so you don't have to reconfigure them every time you visit the platform.
- Analytics Cookies: Used to understand how users interact with the platform anonymously, for performance improvement purposes.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some areas of the 413 platform.
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All user information is stored on servers protected with SSL encryption and strict access controls. 413 employs appropriate technical and organisational security measures to safeguard your data against unauthorised access, disclosure, alteration or destruction. Data is retained for as long as your account remains active or as required to fulfil legal obligations and platform operations.
Third-Party Data Sharing
413 does not sell, rent or disclose your personal information to third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Approved payment service providers for processing transactions in RM — all of whom are bound by strict confidentiality agreements.
- Relevant authorities when required by Malaysian law or a valid court order.
- In the event of a business transfer, asset sale or merger, users will be notified in advance.
User Rights & How to Contact Us
Your Rights as a 413 User
As a 413 platform user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If the information we hold is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly through your account settings.
- Right to Erasure: You may request the deletion of your personal information, subject to our obligation to retain certain records in order to meet legal requirements.
- Right to Object: You have the right to object to the processing of your data for certain purposes, including marketing communications.
Policy Amendments & Contact Us
413 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any amendments will be posted on this page with an updated effective date. Continued use of the platform after amendments are published constitutes acceptance of the revised policy.
For any queries regarding data privacy, user rights, or to submit a data access or deletion request, please contact our team:
Email: [email protected]
Typical response time: within 3 business days.